SaaS CX Ops Lead
il y a 2 jours
A leading mobility solutions company in Paris is seeking an experienced Customer Operations Manager to enhance customer lifecycle processes and data-driven decision-making. The ideal candidate will lead Customer Success workflows, drive retention strategies, and engage in cross-functional collaboration. Applicants should possess robust experience in Customer Success Operations and SaaS environments, with strong analytical skills and fluency in French and English. This role offers competitive benefits and a flexible remote work policy.
#J-18808-Ljbffr
-
CX Operations Manager SaaS
il y a 2 semaines
Paris, Île-de-France Shiftmove Temps pleinAt Shiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a CX Operations Manager (f/m/d)...
-
CX Ops
il y a 2 jours
Paris, Île-de-France Veesion Temps pleinVeesion is experiencing rapid growth following its Series B funding round. To develop and achieve its objectives, Veesion must reinvent its post-sale customer journey and unlock its clients' potentialTo support this goal, the post-sale departments have just been restructured. We are now looking for someone capable of transforming them into departments of...
-
CX Operations Lead – SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinA technology-driven company in Paris is seeking a CX Operations Manager to enhance their Customer Success organization. This role involves owning the operationalization of workflows, providing insights on retention performance, and developing scalable processes within a SaaS environment. The ideal candidate will have extensive experience in Customer Success...
-
CX Operations Manager SaaS
il y a 2 semaines
Paris, Île-de-France Shiftmove Temps pleinAtShiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for aCX Operations Manager (f/m/d)to...
-
CX Ops
il y a 5 jours
Paris, France Veesion Temps pleinVeesion is experiencing rapid growth following its Series B funding round. To develop and achieve its objectives, Veesion must reinvent its post-sale customer journey and unlock its clients' potential!To support this goal, the post-sale departments have just been restructured. We are now looking for someone capable of transforming them into departments of...
-
CX Ops
il y a 2 jours
Paris, France Veesion Temps pleinVeesion is experiencing rapid growth following its Series B funding round. To develop and achieve its objectives, Veesion must reinvent its post-sale customer journey and unlock its clients' potential! To support this goal, the post-sale departments have just been restructured. We are now looking for someone capable of transforming them into departments of...
-
CX Operations Manager SaaS
il y a 2 semaines
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a CX Operations Manager...
-
CX Operations Manager SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a Customer Experience Manager...
-
Growth Ops
il y a 2 jours
Paris, France LITY Temps pleinLegalTech SaaS B2B en forte croissance, spécialisée dans le Contract Lifecycle Management enrichi à l’IA, utilisé par de grands groupes (retail, finance, services). Mission : renforcer la fonction RevOps pour scaler plus vite. Pourquoi ce poste ? Rôle central pour : fluidifier les process Marketing → BDR → Sales optimiser les outils (HubSpot, GA4,...
-
Senior CX Operations
il y a 2 jours
Paris, France Pigment Temps pleinA leading SaaS company based in Paris is seeking a Sr. CX Operations Manager to enhance customer success processes and analytics. The ideal candidate will have 5-8 years of experience in customer success or business operations within a SaaS environment. Responsibilities include collaborating across teams and designing metrics to improve customer experiences....