(Native Chinese) Chat Support Consultant, crypto
il y a 1 jour
OverviewPassionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes.What you will doProvide efficient and excellent customer support in crypto trading via live chat, tickets, and emailHandle customer inquiries, order disputes, and appealsProvide valid, accurate information and solutions to customer requestsManage complaints and appeals, including follow-ups on escalations when requiredMaintain up-to-date knowledge of the company’s trading platform and general market conditionsUnderstand customers’ needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this roleNative Chinese and strong English proficiency (minimum B2; C1 preferred)At least 6–12 months of online customer support experience, preferably in crypto or financial servicesExperience in live chat support and handling customer inquiriesStrong analytical, logical thinking, and problem-solving skillsProof validation skills or payment/banking knowledgeFinancial background is strongly preferredPositive and responsible attitudeCrypto industry knowledge is a plusCRM experience is an advantageBenefits and PerksFlexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDRewards systemGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skillsVisit our website: SupportYourAppDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice. #J-18808-Ljbffr
-
Remote Crypto Chat Support Specialist
il y a 1 jour
Montpellier, France SupportYourApp Temps pleinA global Support-as-a-Service provider based in Montpellier seeks a Chat Support Consultant. In this role, you will deliver outstanding customer support in crypto trading, building lasting relationships while working remotely. The ideal candidate is a Native Slovak speaker with strong English skills, has experience in live chat support, and possesses basic...
-
(native Slovak) Chat Support Consultant, crypto
il y a 1 jour
Montpellier, France SupportYourApp Temps pleinSupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s...
-
Native French Teacher
il y a 5 jours
Montpellier, France Hitutor Online Language Institution Temps pleinSalut!! - HOME-BASED Native **French **TEACHERS WANTED * HiTutor is a well-known and reputable online language institution based in the Philippines. We offer language tutoring for more than 17 languages including English/French/German/Italian/Spanish/Japanese/Korean/Thai and so on. We are currently recruiting online **French **teachers - European French or...
-
Team Leader Support IT
il y a 4 jours
Montpellier, France SquareOne Temps pleinLe profil recherché est un(e) véritable Team Leader qui aura pour mission: - La mise en place de process d’amélioration continue - La mise en place et le contrôle de KPI pour les techniciens sous sa responsabilité - Assurer le suivi de l’avancement des différents chantiers gérés par le service IT - Être le lien entre l’équipe de support...
-
Pedagogical Content Creator
il y a 1 jour
Montpellier, France Erasmus Generation Meeting Temps pleinPedagogical Content Creator - English native speakerEducation science, Audio-visual techniques and media production, Teacher training without subject specialisationPedagogical content creator - english native speakerBeyond Words creates immersive language-learning content for schools and universities.Our product combines real-life video scenarios, targeted...
-
French-Speaking Customer Support
il y a 2 jours
Montpellier, Occitanie, France Cross Border Talents Temps pleinWere hiring French-speaking Customer Support professionals for roles based in Greece, Spain, or Portugal. You can work on-site, hybrid, or remotely within the hiring country. Relocation support is available.What youll doSupport customers via phone, email, and live chatDeliver accurate information and solution-focused supportEnsure consistent service quality...
-
Customer Support
il y a 2 jours
Montpellier, Occitanie, France Cross Border Talents Temps pleinLive & Work in Greece:Looking for a change? This is your chance to take your career to the next level while enjoying life in one of the most beautiful countries in the world. Move to Greece with full relocation support: flight, airport pickup, temporary accommodation, and help finding permanent housing. Enjoy Mediterranean life while building your career in...
-
Country Manager
il y a 2 semaines
Montpellier, France Wello Temps pleinCountry Manager (France) Location : France (hybrid) Wello is a global fintech and web3 payment company building the next-generation blockchain infrastructure for compliant, efficient, and inclusive cross-border payments. By combining self-custodial wallets, stablecoin technology, and seamless fiat on / off-ramp integrations, we empower individuals and...
-
Pedagogical Content Creator
il y a 1 jour
Montpellier, France Erasmus Generation Meeting Temps pleinPedagogical Content Creator - Spanish Native Speaker Education science, Teacher training without subject specialisation, Audio-visual techniques and media production Beyond Words creates immersive language-learning content for schools and universities.Our product combines real-life video scenarios, targeted linguistic objectives, and ready-to-use teaching...
-
Marketing Customer Support Agent –French Speaker
il y a 2 semaines
Montpellier, France Essence Coaching Group Temps pleinMarketing Customer Support Agent – French Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: French + English Monthly salary: 1200 Euro gross Role Overview We are looking for an French-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...
