Manager II, Engineering Agent Customer Experience

il y a 2 semaines


Paris, France Datadog Temps plein

OverviewWe are on a mission to change how customers install configure update and troubleshoot Datadog Agent and Datadog on-prem software. We enable customers to start their observability journey by installing the Agent where they are on any platform. We empower SRE and Observability teams to centrally govern Datadog. We give teams the ability to enforce configuration standards and ensure observability consistency across their environments. We manage Agent upgrades and configuration changes from Datadog enabling customers to focus on their applications and services. We support Customers in their onboarding and expansion journey with Datadog.What Youll DoOwn the vision and delivery for the Agent Customer Experience.Partner with multiple orgs to build a product-first mindset while resolving complex platform-level features.Coach mentor and grow leaders in your areaBuild relationships with customers and understand their pain points to build and drive the product forward.Who You AreExperience leading and mentoring multiple teams including senior engineers and engineering managersComfortable partnering with Product turning ambiguous problems into clear plansExperience designing and delivering systems that are deeply technical highly reliable and serve critical business needsStrong communication and collaboration skills across teams and functionsDatadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.Benefits and GrowthNew hire stock equity (RSUs) and employee stock purchase plan (ESPP)Continuous professional development product training and career pathingIntradepartmental mentor and buddy program for in-house networkingAn inclusive company culture ability to join our Community Guilds (Datadog employee resource groups)Access to Inclusion Talks our Internal panel discussionsFree global mental health benefits for employees and dependents age 6Competitive global benefitsBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.ExperienceManagerKey SkillsHospitality ExperienceGoManagement ExperienceReactReduxNode.jsAWSMechanical EngineeringTeam ManagementLeadership ExperienceMentoringDistributed SystemsEmployment TypeFull TimeExperienceyearsVacancy1 #J-18808-Ljbffr


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