Logistics Operations Manager, France, TikTok Shop
il y a 19 heures
Logistics Operations Manager, France, TikTok Shop We are looking for an experienced logistics operations manager to manage carrier performance across France and collaborate with our EU logistics team based in Madrid. Please submit your CV in English. Responsibilities Oversee logistics operations in France, including import clearance, courier delivery, warehouse fulfillment, reverse logistics, and reverse warehouse. Lead end‑to‑end logistics performance from paid to delivered across multiple modes. Build and manage key strategic relationships with key sellers, 3PLs, and logistics providers. Own SOPs, track KPIs, conduct root‑cause analysis, provide short‑term solutions, and drive results until change deployment. Conduct market and industry research to develop operational plans addressing market or policy changes. Manage day‑to‑day operations and track a record of high performance and continuous team improvement. Qualifications Minimum Qualifications Open to relocate to Spain. Bachelor’s degree or higher in engineering, science, logistics, transportation, or operations management. Excellent understanding of logistics operations (data integration, first‑mile pickup, parcel sorting, linehaul, courier delivery, return process, import clearance). Solid experience and relationships in 3PL management, preferably with French couriers. Self‑motivated, results‑driven, analytical and data‑driven. Fluent in English; fluent communication in French required. Preferred Qualifications Experience in platform logistics within Europe with strong relationships with major courier companies. Understanding of e‑commerce marketplace operations and governance policy. Willingness to do short‑term business travel within Europe and the UK. About TikTok TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. With global headquarters in Los Angeles and Singapore and offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo, we build products that help people authentically express themselves. Why Join Us Inspiring creativity is at the core of TikTok's mission. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Our diverse teams foster a culture of learning, innovation, and an "Always Day 1" mindset. Together, we create value for our communities and bring joy to billions around the world. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to create an environment that reflects the many communities we reach. #J-18808-Ljbffr
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