Customer Success Leader – E‑commerce Logistics
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Bigblue in Paris is seeking a Customer Success Specialist to own a portfolio of small to medium merchants in a hybrid Paris setting. You will build lasting relationships, prevent churn, and drive expansion by identifying upsell opportunities.
You’ll monitor account health, resolve issues, and collaborate with product and ops to improve merchant experiences. Fluency in French and English is required, with 2+ years in client-facing roles.
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