Night Duty Coordinator

We are recruiting two experienced Night Duty Coordinators to manage single-point-of-contact operations, live incident logging, and critical decision‑making between 23:00 and 07:00.

You will also be responsible for administrative tasks during your shift, however this is not a standard administrative role. As the sole duty coordinator on shift overnight, you will act as the operational anchor, managing incoming urgent police requests, triaging priority logs, and ensuring seamless handovers to our daytime teams.

Because this role involves lone decision‑making and live risk management, we require proven candidates from Police, NHS, Ambulance, or Emergency Services control backgrounds who can hit the ground running with minimal training on core duty coordination.

Key Responsibilities

Serve as the main point of contact for Sussex Police overnight requests, managing incoming calls, emails, and live system logs.

Maintain accurate, real-time records on operational databases, ensuring compliance with strict data protection and confidentiality standards.

Assess incoming requests, prioritize urgent operational actions, and escal…

Conduct structured, detailed handovers for the incoming 07:00 AM team to ensure uninterrupted operational continuity.

Operate independently and securely under established lone‑working and health & safety protocols.