Global Customer Experience Quality Leader
il y a 17 heures
A leading shipping and logistics company in Marseille is looking for a Global Customer Service Quality Expert to define and drive quality standards across its network. The role requires over 8 years of experience in Quality Management, with a focus on delivering exceptional customer service. Responsibilities include implementing quality frameworks, managing audits, and driving initiatives aimed at reducing customer effort. The ideal candidate will possess strong analytical skills, along with knowledge of the shipping lifecycle and quality systems.
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Global Customer Service Quality Expert
il y a 15 heures
Marseille, France American President Lines Temps pleinLocation: Marseille, FRGlobal Customer Service Quality ExpertLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually...
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Global Customer Service Quality Expert
il y a 4 jours
Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps pleinID: 573664Location:Marseille, FRGlobal Customer Service Quality ExpertLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...
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Global Customer Service Quality Expert
il y a 5 jours
Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Global Customer Solutions Lead
il y a 15 heures
Marseille, France Maersk Temps pleinA global logistics leader is seeking a Customer Solutions Manager in Marseille. The ideal candidate has over 10 years of experience, preferably in supply chain or logistics, and is fluent in English and either Spanish or French. Responsibilities include leading pursuit teams, crafting integrated logistics solutions, and engaging with senior clients. This is...
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Global Head of Data Governance
il y a 16 heures
Marseille, France American President Lines Temps pleinA global leader in shipping and logistics is seeking a Head of Data Governance to ensure the proper deployment of Data Governance activities at group level. The ideal candidate will have over 10 years of experience in Data Governance, excellent knowledge of Data Practices, and be fluent in both French and English. This role involves defining the Data...
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Customer Experience Manager
il y a 4 jours
Marseille, France CMACGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Internship - Global Customer Care Operations Officer
il y a 1 semaine
Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps pleinJob description:YOUR ROLEThe Global Experience Network (GEN) unit is a global enterprise-wide organization of over 20,000 people in over 160 countries aimed to promote Customer Intimacy & facilitate Market Agility across the CMA CGM group as One Team by providing a harmonious end-to-end journey through Innovative Solutions and Enhanced Processes. The GEN...
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Learning Experience
il y a 15 heures
Marseille, France Walter Learning Temps pleinUne entreprise d'éducation recherche un(e) Customer Care Manager à Marseille pour assurer le suivi des apprenants. Vous serez responsable de garantir la satisfaction client en répondant à leurs demandes par divers canaux, tout en représentant les valeurs de l'entreprise. Rejoindre cette société, c'est bénéficier d'une politique claire de promotion...
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PMO - Global Experience Network (M/F)
il y a 1 semaine
Marseille, France CMACGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Apprenticeship - Data Quality Officer
il y a 2 semaines
Marseille, France CMACGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...