PMO - Global Experience Network (M/F)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.

**THE ROLE**:
The Chief of Staff of Senior Executive member position at CMA CGM is a fantastic opportunity to get exposure to international and challenging projects across the company.

CMA CGM is growing internationally at a very rapid pace and we are heavily invested in digitalization and innovation leading to exciting new projects. Our Senior Managers therefore need highly organized, adaptable and bright people to handle and support them throughout their day to achieve our ambitious goals.

You’ll need to be ready to wear many hats and get involved on a wide variety of strategic projects.

The role is a great stepping stone within the firm for ambitious individuals who want to grow further in various locations worldwide

The Global Experience Network (GEN) is a key department in the Group, with the following responsibilities:
Define and implement the Group’s Customer Care Strategy, including eCommerce transformation

Manage the worldwide agency network and be its voice in Head Office

Manage the Group’s Global Business Services Centers, and govern agency and GBS processes

Supervise the Group’s six Regional Offices

Directly reporting to the Head of the Global Experience Network, you’ll need to be ready to wear many hats and get involved on a wide variety of strategic projects.

The role is a great stepping stone within the firm for ambitious individuals who want to grow further in various locations worldwide.

**RESPONSIBILITIES**:
Organize and gather information from various departments and meetings and ensure an accurate and clear reporting, along with recommendations when needed

Prepare notes and presentations to be submitted to the Group Chairman for decision taking

Participate in strategic initiatives by leading them and reporting results back

Organize a calendar and keep track of multiple projects at the same time

Keep up with industry trends to be able to navigate and understand various conversations with ease.

Deploy best practices, new tools or approaches within the department whenever relevant

Execute the business vision operationally

Curate internal and external meetings materials

Work cross functionally to gather momentum and key data to drive projects forwards

**PROFILE AND QUALIFICATIONS**:
Top academics is a must have

Minimum of 3/4 years experience within an international and challenging environment (ideally dealing with strategic projects).

International mindset and exposure

A real problem solver and troubleshooter

Extremely organized

Strong synthetic skills

An excellent communicator with the ability to work at all level of the organization

Highly adaptable and flexible through shifting priorities

English must be impeccable

Willing to learn and grow within the firm

Come along on CMA CGM’s adventure