Head of UX Research
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Harmonie Mutuelle cherche à renforcer son UX Research et à transformer l’expérience digitale de ses espaces clients et employeurs. Le/la Responsable du Pôle UX Research pilotera la stratégie et la mise en œuvre des méthodes de recherche en collaboration avec Product, Design et Tech afin d’améliorer continuellement les parcours et services digitaux.
Le poste implique de conduire des initiatives d’innovation, d’accompagner les équipes dans les phases de discovery et d’intégrer les enseignements
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