L3 Support Engineer
Il y a 2 jours
Béthune, Hauts-de-France
Quanta Consultancy Services Ltd
Temps plein
Gratuit avec email ou Google
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Gratuit avec email ou Google
L3 Support Engineer – Permanent – France - Data Centres – EUR 80,000–105,000 pa
Our client is rapidly emerging as a leading provider of advanced Cloud & AI infrastructure for global innovators. As they continue to grow, they’re hiring a L3 Support Engineer to join their team based in France. This is a fantastic opportunity for a professional in the data centre sector to advance their career within a globally recognised environment.
What you’ll do:
- Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).
- Detect recurring patterns across sites and convert findings into durable fixes.
- Push for firmware, component, and platform-level resolutions.
- Track outcomes and ensure knowledge flows back to operations.
- Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).
What you’ll need:
- Relevant experience with data centre servers and deep Linux troubleshooting.
- Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).
- Structured incident response experience and clear communication under pressure.
- Experience driving evidence-based escalations with vendors/R&D.