Hybrid AI On-Premise Support Engineer

A leading AI company in Paris is seeking a Technical Support Engineer for On-Premise Infrastructure to resolve escalated issues from enterprise clients. This role requires strong skills in technical troubleshooting and customer communication, focusing on AI-related problems. Ideal candidates will have at least 3 years of experience support in B2B...

OverviewAbout Mistral AI: At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France,...

About Mistral  At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK,...

About MistralAt Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the...

About Mistral At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the...

About Mistral At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the...

A cutting-edge AI company in Paris is seeking a Technical Support Engineer to join their support team. This role focuses on troubleshooting technical issues for enterprise clients, particularly in on-premise infrastructures. The ideal candidate will collaborate with engineering teams to resolve incidents and ensure customer satisfaction. This position offers...

About Mistral At Mistral AI, we are a tight‑knit, nimble team dedicated to bringing cutting‑edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low‑ego, team‑spirited, and passionate about AI innovation. Our teams are distributed across France, the...

A leading SaaS company in Paris is seeking a Technical Support Engineer to assist clients with technical inquiries and enhance customer satisfaction. You will engage with Premier Customers, solve technical issues, and build relationships in a hybrid work environment. The ideal candidate has a background in technical support, programming knowledge, and is...

• **Documentation**: Create and update technical FAQs, troubleshooting guides, and internal knowledge base articles to empower self-serve/L1 team and reduce recurrence of issues.• **Solution-Oriented**: Proactively propose workarounds, fixes, or process optimizations to enhance the customer experience and reduce incident resolution time.• Tooling:...