Technical Support Engineer – On-Premise

il y a 7 heures


Paris, France The Rundown AI, Inc. Temps plein

• **Documentation**: Create and update technical FAQs, troubleshooting guides, and internal knowledge base articles to empower self-serve/L1 team and reduce recurrence of issues.• **Solution-Oriented**: Proactively propose workarounds, fixes, or process optimizations to enhance the customer experience and reduce incident resolution time.• Tooling: Proficiency in Intercom, monitoring tools, scripting (Bash/Python), and diagnostic utilities (logs, performance metrics).• **Innovation**: Work with **cutting-edge AI technology** in a dynamic, mission-driven company.
#J-18808-Ljbffr



  • Paris, France Mistral AI Temps plein

    OverviewAbout Mistral AI: At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France,...


  • Paris, France BlackCube Labs Temps plein

    About Mistral At Mistral AI, we are a tight‑knit, nimble team dedicated to bringing cutting‑edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low‑ego, team‑spirited, and passionate about AI innovation. Our teams are distributed across France, the...


  • Paris, Île-de-France Mistral AI Temps plein

    About Mistral  At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK,...


  • Paris, Île-de-France Mistral AI Temps plein

    About MistralAt Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the...


  • Paris, Île-de-France Mistral AI Temps plein

    About Mistral At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the...


  • Paris, Île-de-France Mistral Ai Temps plein

    About Mistral At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the...


  • Paris, France BlackCube Labs Temps plein

    A pioneering AI company in Paris is looking for a Technical Support Engineer specializing in on-premise infrastructure. You'll troubleshoot complex technical issues, manage incidents, and ensure customer satisfaction in a fast-paced B2B environment. The ideal candidate has over 3 years of experience in technical support and excellent communication skills in...


  • Paris, France Mistral AI Temps plein

    A leading AI company in Paris is seeking a Technical Support Engineer for On-Premise Infrastructure to resolve escalated issues from enterprise clients. This role requires strong skills in technical troubleshooting and customer communication, focusing on AI-related problems. Ideal candidates will have at least 3 years of experience support in B2B...

  • Technical Support Engineer

    il y a 2 semaines


    Paris, Île-de-France Sansure Biotech EU Temps plein

    Key ResponsibilitiesInstallation & Validation: Execute on-site installation, calibration, and performance qualification of new instruments in France and the European region. Manage and prepare all necessary tools/materials to ensure smooth and compliant installation.Technical Support & Training:Provide first-line remote and on-site troubleshooting,...

  • Technical Support Engineer

    il y a 5 heures


    Paris, France AUTEL Energy - Europe Temps plein

    Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. As Autel Energy continues its expansion across Europe’s EV charging market, we are looking for an experienced and structured TS – FR professional to...