Senior Automotive Helpdesk Engineer: Diagnostics
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MSX International Group in France seeks a Technical Helpdesk Agent Level 2 - Automotive to provide advanced diagnostic support for dealer networks and ensure high first-time fix rates. You will work with Level 1, Engineering, Quality and suppliers to resolve escalations, validate root causes, and contribute to field fixes.
Strong diagnostic and communication skills are essential. Experience in automotive aftersales and knowledge of OEM diagnostic platforms such as Diagbox and wiTECH are
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