Principal Product Manager

Paris, FranceAbout ZeffyOver 10% of the North American workforce is dedicated to nonprofit causes - that's 15 million people dedicated to impacting the world positively. By making them all more effective and impactful, we've found a powerful leverage point for change. That's the scale we're building toward.This isn't just vision - it's working. We've helped 50,000+ nonprofits raise over $1.5 billion with zero fees, saving them $60M+ for their causes and countless hours thanks to efficient technology. With 150% year-over-year growth and 2+ years of profitability, we're proving that sustainable business success and social impact go hand in hand. Our recipe? A small team of ambitious, smart, and kind people who work exceptionally well together. We believe this is the most effective way to go fast and far - growing quickly while maintaining our efficiency and values. Zeffy is a B-Corp company.About the RoleWhat started as fundraising software is becoming something bigger, a one-stop shop that empowers nonprofits in all their daily operations.Already 10% of our users have found and adopted our CRM on their own, using it to better manage donor relationships.As Principal Product Manager for our CRM vertical (reporting to our CEO), you\'ll lead this natural evolution into a complete operating system for small and medium nonprofits, eliminating the tool-juggling that forces them to manually sync data between platforms, lose track of donor interactions, and spend hours on administration instead of their mission.Key ResponsibilitiesYour mission is to build a great CRM and get it adopted by 50% of our fundraising users with high satisfaction scores (NPS 80+, baseline for our platform).How to get there:Understand deeply our users, and how the CRM fits into the product ecosystem and our business strategyTransform those insights into impactful product opportunitiesPropose big picture solutions that are elegant — they fit well into our existing user experience and existing tech infrastructureWork with designers and developers to deliver great featuresCollaborate with marketing and other product teams to get traction and drive cross-product adoptionThe Product StructureOur product organization is built as follows: Head of Product focuses on user understanding and big picture strategy, while Product Designers and Developers own solution design and delivery.You'll work in a culture built on:Fast execution - Every project is scoped by a single developer for quick delivery and small meetingsSimplicity - We actively avoid complex processes. We keep a flat team structure to facilitate decision makingMutual support - We recruit people who naturally prioritize helping teammates and shared successRequired Experience & Qualifications6+ years as a Startup Founder, 1st Product Manager or Product Leader, with demonstrated success owning and growing products through measurable outcomes (user growth, ARR/GMV increases, funding rounds, or notable milestones)Experience in early-stage startup environments (Inception through Series B)Preferred QualificationsExperience in design-sensitive products with self-serve acquisitionExperience in the US marketSalary Range: €90,000 to €130,000+ (negotiable based on expertise)Equity: Competitive stock option programHealth: Full health insurance and Alan platform accessLocation: Paris office (11th arrondissement) with flexible remote work optionsPlus additional perks (transport reimbursement, wellness allowance, etc.)Recruitment ProcessRecruiter Call (video, 45min) - Initial conversation to get to know each other and confirm mutual alignmentImmersion Interview with CEO (video, 1.5h) - Focus on business sense, user empathy, and product judgment through past experiencesPaid Case Study (6h total: take-home + 45 min presentation, €350 compensation) - Evaluate strategic thinking and solution designCultural Interview with leadership (in-person, 1h) - Assess company culture and values fitTeam Lunch + Reference check - Final step for both sides to confirm the fitResearch shows that candidates from underrepresented backgrounds often don't apply for roles if they don't check every box. If this applies to you and you are interested in the position, we'd love to hear from you #J-18808-Ljbffr