Engineer, Staff

Job Overview Engineer, Staff - Customer Engineering - Hardware – Issy Les Moulineaux, France, at Qualcomm France S.A.R.L. General Summary This position is for an experienced Embedded system/RF WLAN hardware engineer with strong technology background, problem solving and communication skills. The major technical area is focused on hardware system from both a laboratory environment and board level, providing customer support through the performance of calibration services as well as overseeing any necessary diagnoses, troubleshooting, repair of general and RF equipment and setup. The daily work could include customer training, issue debugging, feature development and project follow‑up. The individual will also support customers to integrate Qualcomm WLAN solutions into their product and support them from design phase to mass production. The individual will interact with marketing teams, product managers, sales team, and development teams to help resolve customer issues and report project progress. Minimum Qualifications Bachelor's degree in Electrical Engineering, Information Systems, Computer Science, or related field. Understanding of fundamentals of wireless communication physical and MAC layer concepts. 10+ years’ experience with hardware design, RF calibration and performance tuning, generic hardware and RF setup material, etc. 5+ years’ experience in embedded platform development (Linux preferred). 5+ years’ experience with customer support and debugging techniques. Any program/project management with management report experience. Good communication skill. Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 4+ years of Hardware Applications Engineering or Hardware Design experience or related work experience. Master’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 3+ years of Hardware Applications Engineering or Hardware Design experience or related work experience. PhD in Electrical/Electronics Engineering, Computer Engineering, or related field and 2+ years of Hardware Applications Engineering or Hardware Design experience or related work experience. Preferred Qualifications Customer success operations project management or related work experience. Master’s Degree in Electrical Engineering, Information Systems, Computer Science, or related field. Experience in connectivity HW development/support. Experience with wireless and embedded processor platforms – Strong RF experience. Understanding of 802.11 family protocol (PHY, MAC and security). Highly experienced with PHY layer. Understanding and knowledge of regulatory standards (ETSI, IEEE, CENELEC, and relative technical standard). Experience with certification laboratory, specifically in EMC and WLAN certification testing. Familiar with TCP/IP and Networking protocols (DHCP, ICMP, Bridging, routing and etc). Knowledge of embedded low‑level software for Linux. Experience in using CRM platform (Salesforce, Jira, …), in customer dashboards report, in management reporting would be a bonus. Excellent interpersonal and communication skills. Self‑motivated and quick learner. Good team player. Ability to perform under pressure. Willingness to travel when needed. Skills Monitors and utilizes computers and test equipment for more than 6 hours a day. Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely. Frequent travel across Europe, occasional international travels (US/APAC). What's On Offer Salary, stock and performance related bonus. Maternity/Paternity Leave. Employee stock purchase scheme. Matching pension scheme. Education Assistance. Relocation and immigration support. Life, Medical, Income and Travel Insurance. Equal Opportunity Statement Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability-accomodations@qualcomm.com or call Qualcomm’s toll‑free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able to participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. Contact Qualcomm Careers – Email: disability‑accommodations@qualcomm.com – Phone: (typical toll‑free number) Get notified about new Hardware Engineer jobs in Issy-les-Moulineaux, Île-de-France, France. #J-18808-Ljbffr