SaaS Product Trainer – Permanent

Il y a 2 semaines

IssylesMoulineaux, Île-de-France Jobtailor Temps plein

Gratuit avec email ou Google

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Gratuit avec email ou Google

As a SaaS Product Trainer, you support our clients in onboarding, adoption, and optimization of our digital solutions.
Analyze clients' needs and usage patterns.
Advise users on best practices and support their skills development.
Deliver individual and group training sessions, both remotely and on-site.
Design tailored learning paths for different user profiles.
Collaborate with Product teams to enhance the customer experience.
Occasionally participate in pre-sales activities alongside the sales teams.

Higher education (Bac+2 to Bac+5) — equivalent to associate to master's degree.
Minimum 2 years' experience in one of the following areas: professional training, Customer Success, functional consulting, or supporting the use of SaaS software.
Technical skills: delivering in-person and remote training.
Change management and adoption project management.
Needs analysis and functional consulting.
Proficiency with SaaS tools and digital environments.
Experience using CRM and reporting tools (Salesforce or equivalent).