Reservation Manager

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Reservation Executive

Join Accor, a leading hospitality company with over 230,000 experts worldwide, and be part of a team that creates unforgettable experiences for our guests.

Job Summary:

We are seeking a highly skilled Reservation Executive to join our team. As a key member of our reservation department, you will be responsible for planning room reservations, ensuring optimal room revenues, and coordinating all duties and responsibilities of the reservation department.

Key Responsibilities:
  • Plan and coordinate room reservations to maximize room revenues.
  • Ensure proper selling techniques and strategies are utilized to achieve revenue goals.
  • Coordinate all duties and responsibilities of the reservation department to ensure accuracy and efficiency.
  • Monitor and analyze occupancy forecasts to identify trends and opportunities.
  • Develop and implement strategies to optimize room sales and revenue.
  • Provide exceptional customer service to guests and respond to their queries in a timely and efficient manner.
  • Supervise and delegate work to reservation associates to ensure seamless operations.
  • Ensure that all reservations are recorded accurately and in accordance with standard procedures.
  • Perform additional responsibilities as delegated by management.
Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of hospitality industry trends and best practices.
  • Ability to work collaboratively as part of a team.
What We Offer:

As a Reservation Executive with Accor, you will have the opportunity to work with a global hospitality leader, develop your skills and expertise, and be part of a dynamic and supportive team.


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