Director of Field Service Operations
il y a 3 semaines
At Applied Materials, we are seeking a highly skilled professional to fill the role of Director, Field Service Operations. This strategic position involves managing the business of field service operations for key customers in France, with a focus on leading a team of approximately 180 highly specialized maintenance engineers based in Grenoble.
The successful candidate will be responsible for reporting to the South Europe Field Service Senior Director, managing activities across multiple sites in France (Bernin and Rousset), including people management, customer satisfaction, P&L, and budget management. Additionally, they will utilize project management skills to lead large teams in change processes, provide approval guidelines and leadership to reporting managers, and ensure all field service projects are completed within budget and deadline to meet customer needs.
The ideal candidate will possess an engineer school or bachelor's degree, 10+ years of relevant experience, extensive expertise in the semiconductor or related industry, experience in strategic planning and business analytics, high-level customer management experience, and excellent interpersonal skills to communicate complex ideas and lead, inspire, and motivate teams. We offer a competitive compensation package, including a competitive base salary, performance bonus plan, car benefit, restricted stock units, lunch vouchers, and the possibility to participate in our Employee Stock Purchase Program.
About the Role
- Lead a team of 180 maintenance engineers in France
- Manage activities across multiple sites in France
- Develop and implement strategic plans for field service operations
- Ensure customer satisfaction and compliance with regulatory requirements
Qualifications
- Engineer school or bachelor's degree
- 10+ years of relevant experience
- Extensive expertise in the semiconductor or related industry
- Experience in strategic planning and business analytics
- High-level customer management experience
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