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European Operations Specialist

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Paris, Île-de-France Liberty Specialty Markets Temps plein

Job Summary:

We are seeking a highly skilled European Operations Specialist to join our team at Liberty Specialty Markets. The successful candidate will be responsible for monitoring and implementing KPIs, working closely with the Control Office of Operations, LSM Europe.

Key Responsibilities:

  • Monitor and implement KPIs to improve customer satisfaction
  • Work with the Control Office of Operations to ensure effective data quality
  • Investigate and respond to data quality issues in a timely manner
  • Collaborate with business processing analysts and local teams to maintain training materials
  • Manage oversight and ensure timely response to requests for information

Requirements:

  • Experience in Insurance Operations, WFM, Agile, Project management, and Continuous improvement/lean six sigma
  • Good MS Office skills, including Excel and Powerpoint
  • Fluent in a European Language (German, French, Dutch, Italian, Spanish)

About Us:

Liberty Specialty Markets is a leading provider of specialty insurance solutions. We offer a supportive culture, promoting a healthy work-life balance and flexible working arrangements.