Market Research Analyst
il y a 1 mois
Magnicity is a French company with over 50 years of experience in urban tourism and leisure. With a presence in 4 emblematic cities and 4 sites, we welcome nearly 3 million visitors a year and have a team of 300 passionate Magnifiers.
Our mission is to magnify cities for everyone, through height. We offer a unique experience that combines educational activities, new technologies, and powerful experiences to create unforgettable moments.
Responsibilities- Analyze customer journeys and identify their needs
- Conduct qualitative and quantitative studies (interviews, surveys, etc.)
- Segment audiences (personas, profiles, uses)
- 5 years' higher education
- 3 to 5 years' significant experience in B2C in the development of strategies and projects linked to customer knowledge
- Fluency in English (level: fluent)
- Ability to produce market research and analysis
- Mastery of audience segmentation
- Ability to analyze customer insights
- Production of customer knowledge benchmarks
- Solid skills in measuring customer satisfaction (NPS management)
- Permanent position based in Paris
- Fixed-price executive status with RTT
- Up to 2 days telecommuting per week
- Mutual insurance: 80%
- 60% of the cost of provident insurance covered
- 75% of the cost of transport tickets
- Meal vouchers at €11.50 / day
- Seniority bonus after 3 years' service
We are looking for a talented individual to join our team as a Customer Experience & Innovation Director. If you are passionate about customer knowledge and have a strong background in market research, we encourage you to apply.
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