Tech Operations Manager
il y a 2 semaines
Job Summary
The Tech Operations Manager will play a pivotal role in defining and implementing the brand's technological DNA and personalization strategies on a global scale, representing AccorTech within Orient Express. This role serves as the primary tech liaison for various teams, addressing a wide range of technology-related topics.
Key Responsibilities
- Lead and drive the global tech strategy for Orient Express, encompassing hotels, trains, and yachts.
- Define and manage the tech roadmap, overseeing project execution and rollouts across all properties.
- Ensure seamless project follow-ups, rollouts, and new openings within your scope. Oversee all tech operations, including IT and digital initiatives, for the entire Orient Express portfolio.
- Manage relationships with owners and General Managers to ensure alignment and satisfaction.
- Represent Orient Express externally by engaging in communities, events, and professional meetings related to digital and technology.
Requirements
- Over 5 years of experience in IT, preferably within the tourism and hospitality industry.
- Extensive expertise in project management and customer relations.
- Strong financial management skills.
- International exposure and willingness to travel.
- Fluency in English, with proficiency in an additional language being highly desirable.
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