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Technical Service Engineer

Il y a 2 mois

Paris, Île-de-France EcoFlow Temps plein

EcoFlow Europe is a leading innovator in residential energy storage and use technology. We're seeking a skilled Technical Service Engineer to join our team. As a Technical Service Engineer, you will be responsible for providing technical support and training to EcoFlow installers, retailers, and end-users. Your expertise will be essential in promoting and delivering our product solutions, ensuring seamless customer experiences. Key responsibilities include:

* Recording and maintaining product solution decks and technical materials for promotional and after-sales purposes
* Providing product demonstrations, training, and technical support to EcoFlow teams and clients
* Collaborating with cross-functional teams to drive product adoption and customer satisfaction

Requirements:

* Minimum 3 years of experience as a technical service engineer, preferably in solar panels, power storage, and batteries
* Excellent communication skills in French and English, with the ability to maintain effective communication with EcoFlow teams and clients
* Proficiency in using tools such as MS Word, Excel, and Visio

We offer a competitive salary package, performance-based bonus, and travel allowance according to company policy. Join our team and be part of a positive and warm work environment with transparent information transfer.