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Client Relationship Manager

Il y a 2 mois


Annecy, Auvergne-Rhône-Alpes, France SACEM Temps plein

About the Role

As a Chargée/Chargé de clientèle, you will be responsible for cultivating and nurturing relationships with our valued music clients. Your expertise in understanding their needs and providing tailored solutions will be instrumental in driving client satisfaction and loyalty.

Key Responsibilities

  • Develop and maintain strong, lasting connections with music industry professionals.
  • Offer personalized guidance and support to clients, addressing their inquiries and concerns promptly and effectively.
  • Collaborate with marketing teams to identify new client prospects and contribute to successful campaign initiatives.
  • Ensure accurate record-keeping of client information and maintain up-to-date databases.
  • Assist in the recovery of music programs, ensuring smooth operations and timely delivery.
  • Engage with clients through both in-person meetings and phone interactions, fostering a positive and collaborative environment.

Ideal Candidate Profile

  • Possess a Bachelor's degree in a relevant field, such as music business or communications.
  • Have 2-3 years of proven experience in a similar client-facing role within the music industry.
  • Demonstrate proficiency in office software and data analysis tools.
  • Exhibit exceptional organizational skills and meticulous attention to detail.
  • Be a highly effective team player with excellent communication and interpersonal skills.