International Billing Specialist
il y a 4 semaines
DentalMonitoring is a MedTech scale-up in a fast-growing medical field, and we're seeking a skilled International Billing Specialist to join our team.
The ideal candidate will have a strong background in international invoicing regulations, tax laws, and customs requirements across multiple countries and regions.
Key responsibilities include:
- Monthly billing process management, including customer payment allocation, discount, refund, and orders application in DM systems and tools.
- Updating customer data and managing customer requests.
- Cash collection and customer payment follow-up.
- Litigation follow-up with Customer Service and Sales.
- Investigating and resolving billing discrepancies and disputes, working closely with internal departments and external clients to reach satisfactory resolutions.
- Transverse projects linked to system integration and/or migration, cleaning databases, and documentation.
- Ensuring compliance with international invoicing regulations, tax laws, and customs requirements for each country.
- Mentoring and providing guidance to junior billing specialists, offering support, training, and expertise in international billing processes and regulatory compliance.
- Identifying opportunities to improve international invoicing processes.
- Proposing and implementing solutions to optimize billing efficiency and accuracy.
- Automating processes where possible to increase efficiency.
Requirements include:
- Bachelor's degree in finance, accounting, or a related field.
- Fluent verbal and written English and French.
- Minimum years of proven experience as a Billing Specialist or in a similar role, with a focus on international billing processes.
- Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel Knowledge.
- Excellent numerical and analytical skills with strong attention to detail.
- Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders.
- Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions.
- Strong expertise in international invoicing regulations, tax laws, and customs requirements across multiple countries and regions.
We offer a diverse, multicultural work environment, and we welcome and encourage applications from people with disabilities. DentalMonitoring is an equal opportunity employer, and we are committed to providing appropriate accommodation.
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