Head of Planning and Operations

il y a 4 semaines


Paris, Île-de-France Deliveroo Temps plein
About the Role

We are seeking an experienced and dynamic operations professional to join our team as Head of Planning and Operations in France. As a key member of our Rider Operations team, you will be responsible for leading the further professionalism and development of the function at Deliveroo within France, while contributing to the standard for operational forecasts and execution throughout Europe.

Key Responsibilities
  • Develop and implement scalable processes to ensure Deliveroo maintains world-class operations.
  • Collaborate closely with our Global Product and Technology teams to improve systems and processes.
  • Work with commercial stakeholders to ensure the best possible outcomes for riders, restaurants, and consumers using our app throughout Europe.
  • Manage several direct reports, setting targets and facilitating their personal and professional development.
  • Provide regular, relevant, and concise updates on operational topics to wider business stakeholders in a highly quantitative and data-centric way.
Requirements
  • A high standard of university-level education or equivalent experience in consulting, program management, supply chain management, engineering, or a high-growth startup or scale-up.
  • Experience building scalable processes, tools, and structured change methodologies.
  • An ownership mindset, with a curiosity to uncover and diagnose unusual outcomes.
  • Strong stakeholder management and communication skills, with the ability to engage and collaborate effectively across the business.
  • An analytical and strategic mindset, with the ability to 'think big' and execute 'on-the-fly'.
  • Demonstrated understanding of financial systems and key drivers within a highly dynamic operational environment.
  • Adaptability, with the ability to remove barriers and bottlenecks via facilitation, creativity, and resourcefulness.
  • Comfortable handling multiple workstreams at the same time, working both individually and as part of a team.
About Deliveroo

Deliveroo is a technology-driven company at the forefront of the rapidly expanding food delivery industry. We are transforming the way the world eats by making food more convenient and accessible. Our mission is to be the definitive food company, and we are seeking talented individuals to join our team to help us achieve this goal.

We believe in a great workplace that represents the world we live in and how beautifully diverse it can be. We have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for food and a desire to be part of one of the fastest-growing companies in an exciting space.



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