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Aircraft Maintenance Coordinator
il y a 1 mois
Job Summary:
We are seeking a highly skilled Customer Support Officer to join our team at Jetsupport. As a key member of our Maintenance Control Team, you will be responsible for providing exceptional customer service, managing customer inquiries, and coordinating with maintenance teams to ensure efficient workflow and on-time delivery.
Key Responsibilities:
- Manage customer inquiries and resolve issues in a timely manner
- Coordinate with maintenance teams to ensure efficient workflow and on-time delivery
- Prepare and manage work packs, quotations, and project management
- Control warranty and claims, ensuring maximum aircraft availability for customers
Requirements:
- Fluent English language skills (verbal and written)
- Experience in an aircraft maintenance environment
- Knowledge of EASA and FAA part-145 / Part-M requirements
- Ability to multitask, flexible, and proactive
- Strong numerical and commercial skills, analytical mindset, and helicopter view
