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Customer Service Representative

Il y a 2 mois


Le Portel, Hauts-de-France Bricomarché Temps plein

Becoming a Part of Bricomarché Team

Bricomarché, a leading DIY brand in the retail sector, is seeking a skilled Customer Service Representative to join its team. As a major player in the retail market, Bricomarché offers a unique opportunity to work in a dynamic and evolving environment.

About Bricomarché

Bricomarché is a local store par excellence, catering to a wide range of customers, from beginner gardeners to experienced DIY enthusiasts. Our store provides a one-stop-shop for all DIY needs, offering a vast selection of products and expert advice to ensure customer satisfaction.

Key Responsibilities

  • Welcoming customers at various points of contact in the store, including reception, cash registers, loyalty card, returns, and phone reception, while maintaining a high level of customer service.
  • Ensuring customer satisfaction during their shopping journey by providing excellent interpersonal skills, listening ability, and a smile.
  • Informing customers about store services and offering suitable solutions based on their needs and purchases at the cash registers.
  • Handling item registration and finalizing purchases at the cash register, while maintaining a high level of accuracy and attention to detail.
  • Mastering all procedures related to the proper functioning of the cash register and maintaining a high level of cash handling skills.

Requirements

  • Excellent interpersonal skills and listening ability.
  • Ability to work in a fast-paced environment and maintain a high level of customer service.
  • Basic knowledge of cash handling procedures and cash register operations.
  • Ability to work part-time hours.
  • High school diploma or equivalent.

Contract Details

  • Fixed-term contract.
  • 6 months duration.
  • Non-executive status.