Senior Professional Services Manager

il y a 3 semaines


Paris, Île-de-France Amazon Temps plein
Senior Professional Services Manager

Amazon is seeking a highly skilled Senior Professional Services Manager to join our team. As a key member of our Business Solutions team, you will be responsible for driving and accelerating spend adoption through advising customers on best practices for using Amazon Business solutions.

Key Responsibilities:

  • Assess current purchasing processes for customers and evaluate opportunities for Amazon Business solutions to improve end-user experiences, reduce costs, and accelerate organization performance.
  • Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions.
  • Provide timely, clear, and concise communications to customers and Amazon Business Leadership where required.
  • Focus on automating service needs for customers and on complex engagements, work with Product Management and Technical teams to develop solutions that will increase customer adoption.
  • Ensure each launch prepares the customer to achieve their targets and adopt Amazon Business as planned, including feature adoption and spend.

Requirements:

  • Experience with Microsoft Office products and applications.
  • Experience with sales CRM tools such as Salesforce or similar software.
  • Bachelor's degree or equivalent.
  • Ability to lead customer-facing engagements in French.
  • Knowledge of procurement and source-to-pay processes and solutions or equivalent experience.
  • Experience in B2B or enterprise sales with a focus on hunting new business.
  • C1 proficiency in German, Italian, or Spanish.


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