Salesforce Functional Solution Architect
il y a 3 jours
Tata Consultancy Services (TCS) is a leading IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years.
As a functional Salesforce architect expert in the insurance domain, you will be responsible for leading the functional stream, from workshops to requirements gathering to functional solution design in Salesforce.
You will be capable of deeply understanding the business challenges and the underlying business processes for an insurance company, and you can naturally use your Salesforce expertise to optimally map those requirements to the specificities of the Salesforce Industry cloud, all while respecting Salesforce best practices.
About YouYou are a Salesforce expert enthusiast with at least 8 years of experience in the field.
You are an expert in one or more Salesforce modules, ideally: Industry cloud (insurance)
You have and maintain at least 2 Salesforce certifications
You are accustomed to international contexts, and can contribute to the success of complex programs
You are passionate about resolving today's business challenges through digital transformation
You are a good listener who can lead complex business discussions and manage key stakeholders to get to the desired outcome
Ambiguity, multi-tasking, rapid shifting in priorities and environments are not things that scare you
You are empathetic, accountable, and you are known to maintain good relationships with client and team members
What You Will DoFacilitate and lead functional workshops with client key stakeholders
Manage the business requirements backlog: elaborate clear user stories, prioritize accurately the needs with the client, do the estimates & planning with the implementation team
Collaborate with technical solution architect / tech lead and propose the optimal functional solution that answers the client business needs while respecting Salesforce best practices
Elaborate functional design: Functional solution & design, functional user journeys, and others when applicable
Guide the implementation team in their understanding of functional requirements
Follow-up on the development phase, and ensure the developments are on the right track
Collaborate with data lead & integration leads when applicable to design accurately the data migration and integration strategies
Conduct demos and capture key stakeholders' feedback
Lead quality assurance activities by reviewing test plans and following-up on execution
Review training materials and conduct key users training when applicable
Manage the functional stream under Agile methodology, conduct agile ceremonies when applicable
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