Client Implementation Manager

il y a 4 semaines


Paris, Île-de-France HSBC Temps plein
Job Title: Client Implementation Manager

At HSBC, we're a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition.

We're looking for a skilled Client Implementation Manager to join our team in France. As a key member of our Client Implementation Team, you will assist French and International clients with the implementation of their Global Payments Services projects to achieve their goals, in particular to streamline their banking pool, secure their transactions and maximise their excesses cash flow.

Key Responsibilities:
  • Establishment of project teams and dedicated forms of governance
  • Plan the implementation process of the project life cycle
  • Organise, arrange, and conduct governing steering committees
  • Follow up actions on: Supervise contractual aspects relating to established solutions (account openings, communication channels, centralisation of payables/receivables, SEPA…) Supervise the technical aspects (testing and go-live environments) required for the implementation of purchased solutions
  • Maintain and increase the satisfaction of the client with the HSBC Group
Requirements:
  • High level of Education BAC + 4/5
  • Fluent French, fluent English
  • Proficiency in Microsoft Office, Internet and internal information systems
  • Good commercial qualities and a strong sense of communication
  • Good level of flexibility, a strong sense of organisation, able to adapt, and value the importance of teamwork

We offer a range of benefits, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University. You'll also have the opportunity to work flexibly and have a say in when, where and how you and your team work together. Our flexible benefits will give you financial security, including employer-funded pension, Holiday vouchers based on your reference tax income. Our family-focused benefits can help you to support your loved ones, including partial reimbursement of childcare costs, allowance for parents of children with disabilities, days off for key events (weddings, moving house),

We're committed to supporting your mental, physical and social well-being, including free access to Headspace app, health checks, 5 weeks paid vacation. You'll also have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices. You'll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.


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