Client Implementation Manager

il y a 3 semaines


Paris, Île-de-France HSBC Temps plein
Join HSBC's Client Implementation Team

At HSBC, we're a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition.

We're looking for a skilled Client Implementation Manager to assist French and International clients with the implementation of their Global Payments Services projects. As part of the Client Implementation Team, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.

Key Responsibilities:
  • Establish project teams and dedicated forms of governance
  • Plan the implementation process of the project life cycle
  • Organise, arrange, and conduct governing steering committees
  • Follow up actions on contractual and technical aspects related to established solutions
  • Maintain and increase client satisfaction with the HSBC Group
Requirements:
  • High level of Education (BAC + 4/5)
  • Fluent French, fluent English
  • Proficiency in Microsoft Office, Internet and internal information systems
  • Good commercial qualities and a strong sense of communication
  • Good level of flexibility, a strong sense of organisation, able to adapt, and value the importance of teamwork
What We Offer:
  • Opportunities for career progression, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
  • Flexible working arrangements, including flexible hours and remote work options
  • A range of benefits, including employer-funded pension, holiday vouchers, and family-focused benefits
  • Opportunities to work internationally and join our Employee Resource Groups

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