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Operations Coordinator
il y a 1 mois
We are seeking an Operations Coordinator to join our customer service team at Westwing Group AG. As a key member of our operations team, you will be responsible for maintaining effective communication with suppliers, shipping service providers, and manufacturers. You will also serve as the main point of contact for complaints processing, providing support to our agents and ensuring cooperation with the accounting department to streamline order management.
Responsibilities- Maintain effective communication with suppliers, shipping service providers, and manufacturers.
- Serve as the main point of contact for complaints processing.
- Provide support to our agents and ensure cooperation with the accounting department to streamline order management.
- Previous experience in customer service, ideally in the back-office area.
- Fluency in French and German, along with proficient English skills.
- Independent, responsible, and customer-oriented work approach with strong analytical skills.
- Friendly, communicative, and motivated personality.
