Assistant Security Manager
il y a 4 semaines
Job Title: Assistant Security Manager
Job Summary:
As an Assistant Security Manager at Fairmont Hotel Vancouver, you will play a critical role in ensuring the safety and security of our guests, employees, and property premises. You will be responsible for investigating and reporting any violations to law or property policy, occurrences of accidents, complaints, criminal activity, and crisis situations.
Key Responsibilities:
- Ensure the overall safety and security of the guests, employees, and property premises
- Work 80 hours bi-weekly, with 12 hour shifts, including weekends, holidays, and overnights
- Investigate and report any violations to law or property policy, occurrences of accidents, complaints, criminal activity, and crisis situations
- Conduct regular floor patrols, cash counts, and crowd control
- Assist guests regarding hotel facilities in an informative and helpful way
- Notify executive management of all major incidents occurring during shift
- Implement emergency procedures and crisis management scenarios with the Leadership team
- Maintain all Business Continuity Plan (BCP) binders/documents and ensure periodical audits are done to check the readiness of the team
- Comply with all Corporate loss prevention safety and security management guidelines and procedures
- Be the first contact for emergency agencies such as, but not limited to, police department or fire department
- Monitor CCTV in-house video surveillance equipment and diligently monitor building video surveillance
- Work closely with the Engineering team on Fire Panel operation and maintenance
- Oversee key audits, key allocation, and approval
- Assist with Security Department meetings, attend, and participate in other required hotel meetings
- Champion safe work practices, assisting with implementing colleague security procedures, awareness programs, and preventive measures
- Direct coordination of training in fire-life safety, hotel evacuation, Emergency Procedures, CPR, and Workplace Violence
- Assist with facilitating security and workplace health and safety orientation for new colleagues
- Work with all Sales, Conference Service & Catering, and Outlets to ensure functions are safe for all guests and employees
- Periodically conduct employee baggage and locker inspections
- Assist with full quarterly security audits of property
- Manage elevator access and floor access protocols for both front and back of house elevator systems
- Visually identify, correct, and record safety hazards
- Other duties as assigned
Requirements:
- Minimum 2 years' experience in Security or Loss Prevention required
- Previous experience in supervisory or management a strong asset
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Must have a valid BC security worker license
- Occupational First Aid Level II certified, including CPR & AED training preferred
- Advanced Security Training designation a strong asset
- Ability to work flexible hours, including weekends, holidays, and overnights
- Self-starter, decisive, responsible, and driven to achieve goals
- Strong interpersonal skills including active listening, problem-solving abilities, diplomacy, exceptional oral and written communication skills
- Proven problem-solving skills and encourage new innovative solutions when appropriate
- Experience with Microsoft Office applications required
- Additional security-related training and education a strong asset
- Proficient knowledge of capabilities and usage of all security operating systems and conduct inspections
- Successful candidates must already be legally eligible to work in Canada. The hotel is unable to assist applicants with Canadian work authorization.
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