Assistant Security Manager
il y a 7 heures
Job Summary:
As a key member of our security team, the Assistant Security Manager will be responsible for ensuring the safety and security of our guests, employees, and property premises. This role requires a high level of responsibility, reliability, and excellent interpersonal skills.
Key Responsibilities:
- Ensure the overall safety and security of the guests, employees, and property premises
- Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity, and crisis situations
- Conduct regular floor patrols, cash counts, and crowd control
- Assist guests regarding hotel facilities in an informative and helpful way
- Notify executive management of all major incidents occurring during shift
- Implement emergency procedures and crisis management scenarios with the Leadership team, formalizing and keeping current action plans
- Comply with all Corporate loss prevention safety and security management guidelines and procedures
- Be the first contact for emergency agencies such as, but not limited to, the police department or fire department
- Monitor CCTV in-house video surveillance equipment and diligently monitor building video surveillance
- Work closely with the Engineering team on Fire Panel operation and maintenance
- Oversee key audits, key allocation, and approval
- Assist with Security Department meetings, attend, and participate in other required hotel meetings
- Champion safe work practices, assisting with implementing colleague security procedures, awareness programs, and preventive measures
- Direct coordination of training in fire-life safety, hotel evacuation, Emergency Procedures, CPR, and Workplace Violence
- Assisting with facilitating security and workplace health and safety orientation for new colleagues
- Work with all Sales, Conference Service & Catering, and Outlets to ensure functions are safe for all guests and employees
- Periodically conducting employee baggage and locker inspections
- Assisting with full quarterly security audits of property
- Manage elevator access and floor access protocols for both front and back of house elevator systems
- Visually identify, correct, and record safety hazards
Requirements:
- Minimum 2 years' experience in Security or Loss Prevention required
- Previous experience in supervisory or management a strong asset
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Must have a valid BC security worker license
- Occupational First Aid Level II certified, including CPR & AED training preferred
- Advanced Security Training designation a strong asset
- Ability to work flexible hours, including weekends, holidays, and overnights
- Self-starter, decisive, responsible, and driven to achieve goals
- Strong interpersonal skills including active listening, problem-solving abilities, diplomacy, exceptional oral and written communication skills
- Proven problem-solving skills and encourage new innovative solutions when appropriate
- Experience with Microsoft Office applications required
- Additional security-related training and education is a strong asset
- Proficient knowledge of capabilities and usage of all security operating systems and conduct inspections
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