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Ecommerce Operations Director
Il y a 2 mois
About the Role
We are seeking an experienced Ecommerce Operations Manager to join our team at Snaphunt. As a key member of our remote team, you will be responsible for overseeing virtual teams, maintaining listing accuracy, optimizing returns, and task delegation.
Key Responsibilities
- Lead a team of virtual assistants in managing P&L statements, product listings, and administrative tasks.
- Ensure all products are listed with precision and sold efficiently across multiple eCommerce platforms.
- Manage customer return negotiations and make strategic discount decisions to maximize the value of resold items.
- Clearly assign tasks and monitor their completion to ensure all processes are efficient and error-free.
- Continuously seek out new and improved task management systems to optimize operations.
- Utilize SellerCloud software to manage inventory and oversee product postings.
Requirements
- Experience as an Office Manager, Operations Manager, or similar leadership role within the eCommerce industry.
- Deep understanding of eCommerce platforms like Amazon, eBay, and Walmart, with a focus on driving sales and operational efficiency.
- Strong organizational skills, with the ability to manage multiple tasks and lead a remote team to success.
- Self-motivated, independent thinker with excellent problem-solving skills.
- Superior communication skills in English, both in writing and speaking to effectively liaise with stakeholders.
- A collaborative team player with a calm and patient managerial style.
About Us
Snaphunt is a Miami-based company that excels in refurbishing returned items and reselling them across top platforms. We are looking for an experienced Ecommerce Operations Manager to join our team and help us drive the successful resale of refurbished products.
