Senior Client Accounts Specialist

il y a 3 semaines


Mâcon, Bourgogne-Franche-Comté, France Holland & Knight Temps plein
Senior Client Accounts Specialist

Holland & Knight is seeking a highly skilled Senior Client Accounts Specialist to join our team. As a key member of our financial operations team, you will be responsible for resolving client non-payment issues, managing attorney assignments, and providing exceptional customer service.

Key Responsibilities:
  • Communicate and interact with attorneys, assistants, and clients to resolve collection-related requests.
  • Manage assigned attorneys' inventory, monitoring and resolving aged invoices, credit balances, and unbilled work.
  • Handle all aspects of client outreach to resolve non-payment issues.
  • Answer and manage daily collection inquiries from attorneys, assistants, and staff.
  • Assist with the training of new hires in conjunction with the Client Accounts Coordinators, Client Accounts Manager, and Financial Applications Trainer.
Qualifications:
  • ~5-7 years of work in a professional environment or 2-3 years of work as a Client Accounts Specialist.
  • ~ Must be self-motivated and possess a high level of professionalism.
  • ~ Demonstrated ability to work professionally and cooperatively with peers and management.
  • ~ Excellent organizational, problem-solving, and time management skills.
  • ~ Excellent communication skills, both oral and written.
  • ~ Excellent interpersonal skills and ability to use good judgment.
  • ~ Excellent computer skills.
  • ~ Proficient knowledge of accounting functions.
  • ~ Advanced knowledge of MS Office.
Benefits:
  • Generous paid time off.
  • Eleven paid holidays per year.
  • Time off for bereavement or jury duty.
  • Comprehensive medical, dental, and vision plans.
  • Life and AD&D insurance.
  • Short and long-term disability insurance.
  • Tax-advantaged accounts for health care expenses.
  • Supplemental AFLAC policies for medical care.
  • Excess liability coverage.
  • Health advocacy services.
  • Behavioral health and counseling resources.
  • 401(k) and profit-sharing plans.


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