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Night Auditor

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

Accommodation Operations Specialist

**About the Role**

We are seeking a highly skilled Accommodation Operations Specialist to join our team at Accor. As a key member of our night shift team, you will be responsible for ensuring the smooth operation of our hotel during evening and overnight hours.

**Key Responsibilities**

* Support the Night Manager and Front Office Manager in the efficient operation of the hotel
* Cross-check and balance work completed during the day for all outlets on a shift
* Prepare reports reflecting trading results of the property on a daily, weekly, and monthly basis
* Take and prepare room service orders
* Effectively handle guest complaints and escalate as required
* Be available at all times for guest queries
* Ensure the hotel is operating efficiently and according to hotel policy
* Participate in workplace consultation on matters pertaining to WHS

**Requirements**

* Be adaptable to all tasks and enjoy a variety in your workload such as reception and concierge duties, financial reporting, room service, cleaning, and maintenance responsibilities
* Hold an RSA competency card
* Hold an Australian Driver's Licence, manual driving skills preferred (but not essential)
* Be able to work night shifts (pm – 07:30am) across a rotating roster including weekend work and public holidays
* Be enthusiastic, with the willingness to connect with guests and to hear their story
* Be an energetic, team-focused, and CAN DO attitude
* Be well-groomed with exceptional communication skills
* Be well-versed with computer literacy – Excel and Opera experience preferred
* Have excellent attention to detail
* Hold unlimited work rights in Australia

**What We Offer**

* Fast-track career progression
* Accor discounts on F&B and accommodation worldwide
* Discounted meals and beverages
* Reward programs
* Generous 'refer a friend' incentives

**About Accor**

At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.

**Join Our Team**

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.