Tech Engagement Lead @ Improvadoio

il y a 2 semaines

Paris, Île-de-France Improvadoio Temps plein
About the Role

We are seeking an experienced Tech Engagement Lead to join our team at Improvadoio. As a key member of our Professional Services team, you will be responsible for executing and leading a full spectrum of our offerings, including solution design and architecture, data modeling, marketing, and BI.

As a Tech Engagement Lead, you will have the opportunity to work closely with C-level client executives and internal stakeholders to ensure all client needs are addressed. You will be responsible for prioritizing customers with a commitment to excellence in support, creating project and resource plans, and ensuring projects align with our Professional Services standards.

We are looking for a candidate with a strong technical foundation, excellent communication and collaboration skills, and a proven track record of directly managing and executing projects. If you are a motivated and results-driven individual with a passion for marketing and data, we encourage you to apply.

About You
  • Proficient in English and capable of engaging effectively in a client-facing capacity.
  • A track record of directly managing and executing projects, with a minimum of 3 years in client-facing roles such as Project Lead, Customer Success Manager, Sales Engineer, Account Manager, or similar.
  • Demonstrated expertise in leading cross-functional teams with a commitment to strong interpersonal skills.
  • Technically savvy, with the ability to not just coordinate but also to drive the technical aspects of project delivery management, system analysis, or technical pre-sales.
  • A consummate professional who is personable and dedicated to client stewardship.
  • Exceptionally organized and adept at juggling multiple tasks and clients.
  • Stellar communication and collaboration skills, ensuring seamless teamwork across departments.
Required Qualifications
  • Proven experience in building data models and analytics with SQL.
  • Project management proficiency in SaaS, Big Data, or high-traffic projects.
  • Knowledge of MarTech/AdTech industry practices.
  • Experience in delivering Professional Services in a SaaS/AdTech company, strategic consulting firm, or large system integrator, especially within a high-growth or fast-paced environment.
  • Solid technical foundation (API, programming, etc.).
  • Startup experience is valued.
What We Offer
  • Remote-first environment.
  • Strong product/market fit: marketing data product for US-based enterprises.
  • 27 days of PTO per year.
  • US holidays and additional days off.
  • Extremely fun & open startup environment.
  • Professional development reimbursement.

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