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Front Desk Receptionist Internship

Il y a 2 mois


Paris, Île-de-France The Peninsula Paris Temps plein

The Peninsula Paris is seeking a Front Desk Receptionist Intern to join our prestigious team. As a Front Desk Receptionist Intern, you will gain operational experience with Peninsula Rooms standards and procedures, providing a one-stop service to guests and ensuring a high-touch experience.

Key Responsibilities:

  • Gain operational experience with Peninsula Rooms standards and procedures.
  • Provide a one-stop service to guests, ensuring a high-touch experience.
  • Ensure personalized check-in and check-out processes, using digital tablets and knowledge of PSB and guest registration.
  • Ensure guests receive prompt, warm, courteous, and personalized service.
  • Attend to all guest enquiries and requests, delivering an exemplary resolution.

Requirements:

  • Strong customer focus.
  • Fluent in French and English.
  • Availability and responsiveness.
  • Sense of organization.
  • Sense of confidentiality.
  • Internship Agreement - mandatory.

About The Peninsula Paris:

The Peninsula Paris is a luxurious hotel located in the heart of Paris, within walking distance of famous monuments, museums, and luxury shopping districts. Our hotel offers 200 luxurious rooms, including 93 suites, and is known for its exacting standards in design, luxury, and service.