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Lead Quality Assurance Engineer – Pricing Solutions
Il y a 3 mois
Job Title
Principal Quality Assurance Specialist – Pricing Integration & OrchestrationBusiness Environment
Entity: CPS - SSP (Search, Shopping and Pricing)
The Search, Shopping and Pricing (SSP) division is responsible for developing innovative products that cater to a diverse range of customer segments, including providers (airlines, alliances, and railway operators), distributors (travel agencies, online travel agencies, tour operators), and emerging intermediaries (meta-search). The market is rapidly evolving, driven by online competitors (Google/ITA, Kayak, Expedia, etc.) and significant shifts in business models (NDC). The underlying platform is characterized by its vast scale, handling massive infrastructure cores for transaction processing, high operational transaction rates, extensive data management (350 million fares, petabyte-scale historical datasets), and a substantial codebase (23 million lines).
To achieve the primary goal of SSP, which is to deliver optimal travel solutions, the Pricing Integration & Orchestration (PIO) department collaborates closely with Reservation, Ticketing, and Pricing Engine entities. PIO is engaged just before customer payment to verify and adjust the price provided during the shopping phase, ensuring accurate pricing for the customer.
The PIO department specializes in pricing for flight tickets and ancillary services, in addition to managing aftersales processes (such as Amadeus Ticket Changer and Service Changer).
Through its involvement in various SAFe Agile Release Trains, the department significantly influences the definition of Airline IT and Travel Distribution business sectors through projects like Offer Management System, Nevio, and Travel Platform, among others that are shaping the future of Amadeus.
Over one-third of our department members hold roles as Scrum Masters or Product Owners, contributing to the success of the diverse Agile teams.
Objectives
Act as a functional and technical leader responsible for establishing and disseminating best practices in QA methodology across the PIO organization.
Engage in technical discussions with internal development partners to gain insights into their designs and expected outcomes.
Take a leading role in the technical execution of the testing strategy, leveraging a strong understanding of both IT and business aspects.
Main Responsibilities
Common Accountabilities
Possess advanced technical knowledge to ensure the team operates at peak performance. Recognized as a leader in the field and may formally mentor Specialists/Senior Specialists. Understand how key business drivers impact the area of responsibility. Capable of assessing complex issues with widespread implications, enhancing processes, proposing solutions, and developing risk mitigation strategies. Able to convey intricate information effectively. Operate with a high degree of autonomy, guided by management directives. Lead projects or contribute to extensive cross-functional initiatives. May assist in resource and budget planning.Technical Excellence
Master QA methodologies. For intricate/cross-functional solutions, analyze, develop, and implement testing standards and procedures. Document, investigate root causes, and recommend corrective measures for defects. Master QA tools, environments, and test automation solutions.Functional Excellence
Maintain comprehensive product domain knowledge, including relevant business processes and scenarios, along with a deep understanding of customer requirements. Lead customer triage/debug sessions and assist the team in reproducing issues internally.Drive Continuous Improvement
Participate in internal and external forums, leading discussions within the department regarding QA methodology, frameworks, and tooling advancements. Strive to uphold exceptionally high-quality standards for Amadeus products. Contribute to patents and technical events in the QA domain. Propose relevant KPIs and efficient measurement methods for software deliverables and test/production maintenance. Ensure the adoption and enhancement of testing tools and environments: promote existing tools to prevent redundancy, assess them, and recommend improvements. Engage in understanding, measuring, and minimizing the environmental impact of tested applications and associated QA activities.Building Relationships & Knowledge Sharing
Mentor, coach, and train less experienced QA Engineers, Software Development Engineers, and Product Definition Analysts in quality assurance competencies and professional development. Actively contribute to the development, maintenance, and deployment of onboarding processes for new team members. Provide consulting on test automation challenges, testing tools, QA processes, and functional test coverage. Attend community events for Quality and Principal QA Engineers.About Our Ideal Candidate
Experience with Test Management Tools (e.g., Octane). Familiarity with testing tools (e.g., Robot Framework, TTS, Postman). Knowledge of various programming languages, including Python and other scripting languages. University degree in Computer Science. ISTQB Certification. Advanced proficiency in GitLab. Solid understanding of software development methodologies, including Agile, SAFE, Scrum, or Kanban, and the role of QA in each development phase. Proficiency in various testing tools/frameworks and techniques, such as manual testing, automated testing, unit testing, integration testing, system testing, regression testing, functional testing, non-functional testing, user acceptance testing, etc. Fluent in English.What Will Be Considered a Great Advantage:
ISTQB Test Manager certification. Experience in the travel industry. A keen interest in learning new technologies, tools, and trends in the QA field.What We Can Offer You?
Competitive remuneration, individual and company bonuses, and a range of benefits. Flexible teleworking options from 1 to 3 days per week, along with a home office setup premium and monthly allowance. Six weeks of vacation, pension contributions, and healthcare insurance. Experience in a complex environment with critical operations among leading tech companies. Opportunities for professional development in a truly international and multi-site environment with a diverse workforce. Access to a wide array of training programs to enhance your knowledge and soft skills, including onsite and online learning hubs filled with technical and soft skills development resources. A diverse and inclusive workplace culture. Enjoyable office environment featuring coffee hubs, quiet zones, flexible workspaces, onsite restaurants, sports facilities, and concierge services.How Do We Hire?
Online Application: Submit your application online, and our Talent Acquisition team will reach out if your qualifications align with the role. Phone Interview: Engage in a casual conversation to get to know each other better, with an opportunity for you to ask questions. Online Testing: Depending on the role, you may be required to complete online assessments. Interviews: First, you'll meet with a member of our talent team, followed by an interview with team members from the department you wish to join. Offer: Our Talent team will extend a job offer and welcome you to your new role. Join Our Global Team: Develop your skills and build an international career that makes a difference.100% of the people we've recruited started by applying. Take a chance.
Diversity & Inclusion
Amadeus is committed to being a leader in Diversity, Equity, and Inclusion within the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fairness, attracting top talent from diverse backgrounds, and serving as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.
