Senior Manager, Technical Services Lead
il y a 1 semaine
Job Category: Service/Technical Services
Location: Europe, preferably in France, Germany, Switzerland, or Belgium near an international airport
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The Role and Why it Matters:As a Senior Technical Services Manager, you will be a subject matter expert for contamination control and validation within the pharmaceutical and biopharmaceutical industry. You will provide technical information and onsite support for global Customers, and manage projects related to contamination control product technology, application, and validation, working closely with other departments including R&D, Engineering, Marketing, and Sales.
Key Responsibilities:- Provide technical information and expertise to key Customer accounts for contamination control products, integrating multiple areas of specialization with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs.
- Manage projects and coordinate and oversee technical and/or lab activities within the area of specialization. Serve as liaison with R&D groups for scientific and technical support.
- Administer global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Present at industry conferences, publish articles and book chapters, and participate in industry associations and task groups.
- Manage the tasks of one or more assigned team members, providing direction and performance feedback.
- Contribute ideas and information for new products, processes, and applications relative to the business unit.
- Bachelor's Degree in Science, Engineering, or Biological Science. Master's degree preferred.
- Twelve or more years of related work experience.
- Experience in upstream/downstream biopharmaceutical manufacturing, aseptic processing, and validation desirable.
- Industry recognition and current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements in the area of specialization, maintained through reading current published literature, attending and presenting at scientific meetings and seminars, and in collaboration with technical experts.
- Strong project management skills including excellent verbal & written communication skills as well as presentation skills in both small and large group settings.
- Excellent computer skills.
- Focused Customer and service orientation with ability to effectively utilize resources for technical information as needed.
- Demonstrate solid organizational skills, good judgment, and ability to think analytically.
- Competitive base salary
- Annual merit review and incentive plans
- Company provided credit card and laptop
- Company Car
- Service training and coaching program
- Opportunities for advancement
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our Customers create a healthier and safer world by providing innovative healthcare, life sciences, and dental products and services.
STERIS strives to be an Equal Opportunity Employer.
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