Senior Collections Specialist

il y a 2 semaines


Caen, Normandie, France Bank of Montreal Temps plein
Bilingual Senior Associate - Collections

Job Summary:

We are seeking a highly skilled and experienced Bilingual Senior Associate - Collections to join our team. As a key member of our Customer Shared Services group, you will be responsible for reviewing and evaluating delinquent, high-risk, or written-off accounts for potential collections opportunities.

Key Responsibilities:

  • Collaborate with customers to understand their needs and provide collections-related sales and service.
  • Develop and implement action plans to maximize recovery and safeguard the Bank's interests.
  • Analyze data and information to determine the probability of collection and gather data for regular and ad-hoc reports.
  • Support the development and promotion of business/group programs.
  • Maintain the confidentiality of customer and Bank information.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in Microsoft Office and data analysis tools.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Accommodations:

We are committed to providing an inclusive and accessible work environment. If you require accommodations during the selection process, please let us know.



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