Trilingual Customer Service Advisor

il y a 4 semaines


NeuillysurSeine, Île-de-France LVMH Client Services Temps plein

Trilingual Customer Service Advisor - German Speaking M/F

LVMH Client Services is on the lookout for a committed and knowledgeable Customer Service Advisor to elevate the client experience in today's digital landscape.

As a member of LVMH Client Services, our e-Retail division embodies the principles of Hypercare, Humility, and the Joy of showcasing the Excellence and Expertise of the LVMH Group.

Advance your career by becoming our next Trilingual Customer Service Advisor fluent in German to join our dynamic team.

Your Key Responsibilities:

Joining our team entails addressing the needs of our partner houses' clients through various communication channels (Phone, Email, Livechat, WhatsApp, and other social media platforms).

Your expertise will focus on three main areas:

Pre-sales:

  • Acting as the primary contact for clients seeking information on product availability or reservations;
  • Providing tailored advice on appropriate products or services;
  • Assisting clients in navigating partner websites.

Sales:

  • Delivering a personalized customer experience;
  • Supporting clients with their online purchases;
  • Introducing the iconic offerings of our brand;
  • Encouraging client loyalty.

Post-sales:

  • Focusing on solution-oriented approaches;
  • Managing post-sales inquiries and complaints;
  • Building client loyalty through personalized interactions;
  • Reaching out to clients who have provided negative feedback to understand their concerns and re-engage them.

Your Profile:

The role requires fluency in English, French, and German (CEFR level: C1), exceptional communication skills, and a genuine passion for luxury customer service.

What We Offer:

  • A nurturing work environment;
  • Training programs for onboarding and skill enhancement;
  • Opportunities for continuous professional development;
  • A multicultural workplace;
  • Prospects for internal mobility and career advancement.

At LVMH Client Services, YOU are integral to the recruitment process. Seize the opportunity to present your background, motivation, and career aspirations during our HR and managerial discussions.

Submit your application to embark on your journey with LVMH Client Services.



  • Champigny-sur-Marne, Île-de-France Groupama-fr Temps plein

    About the RoleAs a Client Relationship Advisor in Insurance, you will play a key role in helping our customers build their lives with confidence.At Groupama-fr, we are not just an insurance company or an employer like any other. We are driven by a sense of purpose and a commitment to ethics.We are looking for someone who shares our values and is passionate...

  • Insurance Customer Advisor

    il y a 4 semaines


    Champigny-sur-Marne, Île-de-France Groupama-fr Temps plein

    Job Title: Customer Advisor in Insurance (Web Team) - Customer Relationship CenterMission Overview:Our mission is to empower individuals to navigate their lives with assurance.Groupama Group stands out as a unique insurer and employer. In an era where ethical considerations are paramount, our purpose resonates with the significance of every role.Are you...

  • Technical Sales Advisor

    il y a 4 semaines


    Ivry-sur-Seine, Île-de-France KILOUTOU Temps plein

    Technical Sales AdvisorAre you ready to take the next step in your career with a prominent player in the equipment rental sector? KILOUTOU is on the lookout for a motivated Technical Sales Advisor to enhance our customer service experience.In this role, you will be pivotal in delivering exceptional support to our clients, assisting them in navigating their...

  • Technical Sales Advisor

    il y a 4 semaines


    Ivry-sur-Seine, Île-de-France KILOUTOU Temps plein

    Technical Sales AdvisorAre you looking for a rewarding career in a prominent company within the equipment rental sector? Kiloutou is on the lookout for a motivated Technical Sales Advisor to enhance our operations.In this role, your primary responsibility will be to deliver exceptional customer support while assisting clients with their equipment rental...

  • Customer Service Expert

    il y a 5 jours


    Neuilly-sur-Seine, Île-de-France International Flavors & Fragrances Temps plein

    About the Role:We are seeking a highly skilled Sales Support Representative to join our team at International Flavors & Fragrances. As a Sales Support Representative, you will play a critical role in building and maintaining strong relationships with our customers, providing exceptional support and service to ensure their needs are met.Key...


  • Flins-sur-Seine, Île-de-France Jardiland Temps plein

    About the JobWe are seeking a highly motivated and enthusiastic Sales Advisor to join our team at Jardiland. As a Sales Advisor, you will be responsible for providing excellent customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesConduct sales consultations with customers to understand their needs and...


  • Neuilly-sur-Seine, Île-de-France MBway Temps plein

    Job OverviewMBway is seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for managing customer relationships and ensuring seamless communication across our supply chain.Key ResponsibilitiesForecasting customer demand, processing orders,...


  • Neuilly-sur-Seine, Île-de-France MBway Temps plein

    Job OverviewMBway is seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for managing customer relationships and ensuring seamless communication across our supply chain.Key ResponsibilitiesForecasting customer demand, processing orders,...

  • Technical Sales Advisor

    il y a 4 semaines


    Ivry-sur-Seine, Île-de-France KILOUTOU Temps plein

    Technical Sales AdvisorAre you ready to take on a rewarding role in a prominent company within the equipment rental sector? Kiloutou is on the lookout for an enthusiastic Technical Sales Advisor to enhance our operations.In this position, your primary responsibility will be to deliver exceptional customer support while assisting clients with their equipment...


  • Flins-sur-Seine, Île-de-France Jardiland Temps plein

    About the JobWe are seeking a motivated and enthusiastic individual to join our team as a Sales Advisor Apprentice at Jardiland Flins sur Seine. As a Sales Advisor, you will be responsible for providing excellent customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesConduct sales consultations with customers...


  • Flins-sur-Seine, Île-de-France Jardiland Temps plein

    About the JobWe are seeking a highly motivated and enthusiastic Sales Advisor to join our team at Jardiland. As a Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesConduct sales consultations with customers to understand their needs and preferencesProvide product...

  • Retail Sales Advisor Trainee

    il y a 4 semaines


    Flins-sur-Seine, Île-de-France Jardiland Temps plein

    Position: Retail Sales Advisor ApprenticeContract Type: ApprenticeshipDuration: 12 monthsWork Hours: Full-timeJob Overview:Are you eager to embark on a fulfilling career in retail? This apprenticeship opportunity as a Retail Sales Advisor with a reputable company offers you the chance to gain valuable experience while earning a nationally recognized...

  • Retail Sales Advisor Trainee

    il y a 4 semaines


    Flins-sur-Seine, Île-de-France Jardiland Temps plein

    Position: Retail Sales Advisor ApprenticeContract Type: ApprenticeshipDuration: 12 monthsSchedule: Full-timeJob Overview:Are you eager to start a fulfilling career in retail? This apprenticeship as a Retail Sales Advisor offers an excellent opportunity to develop your skills in a reputable company.During this apprenticeship, you will work towards obtaining a...

  • Client Relations Advisor H/F

    il y a 4 semaines


    Neuilly-sur-Seine, Île-de-France GROUPAMA GAN VIE Temps plein

    Job Title: Client Relations AdvisorAre you eager to enhance your expertise in an organization that cherishes interpersonal relationships? If you possess experience in insurance or client service, this role could be an excellent fit for you.Key Responsibilities:Respond to inquiries from customers and partnersOffer guidance and support to clientsManage...

  • Banking Customer Advisor F/H

    il y a 4 semaines


    Champigny-sur-Marne, Île-de-France AXA BANQUE Temps plein

    Join the AXA Banque TeamAre you enthusiastic about assisting individuals and their families?Do you aspire to be part of a vibrant team that is transforming our sector?We seek skilled professionals who think outside the box and are eager to challenge conventional practices.Become a part of AXA, a worldwide leader and one of the most forward-thinking firms in...

  • Banking Customer Advisor F/H

    il y a 4 semaines


    Champigny-sur-Marne, Île-de-France AXA BANQUE Temps plein

    Become a Part of the AXA Banque FamilyAre you driven by a desire to assist individuals and their families?Would you like to contribute to a vibrant team that is reshaping our sector?We seek innovative minds who are ready to question conventional practices.Join AXA, a worldwide frontrunner and one of the most forward-thinking firms in our field.About AXA...

  • Retail Sales Advisor Trainee

    il y a 4 semaines


    Flins-sur-Seine, Île-de-France Jardiland Temps plein

    Position: Retail Sales Advisor ApprenticeContract: ApprenticeshipContract Duration: 12 monthsWork Schedule: Full-timeJob Overview:Are you ready to embark on a fulfilling career path? We are offering an apprenticeship opportunity as a Retail Sales Advisor at a prominent company in the gardening and pet care sector.This apprenticeship will provide you with a...


  • Neuilly-sur-Seine, Île-de-France KS SERVICES Temps plein

    About KS SERVICESKS SERVICES is a leading provider of support services to major industrial and commercial groups, both in France and internationally. With over 30 years of experience, we have established a strong commitment to social responsibility and excellence in our operations.Our TeamOur team of over 800 hospitality hosts and hostesses, service staff,...


  • Neuilly-sur-Seine, Île-de-France Pierre Fabre Group Temps plein

    About the RoleWe are seeking a highly skilled Regulatory Vigilance Advisor to join our team at Pierre Fabre Group. As a key member of our International Vigilances Unit, you will play a crucial role in ensuring the company's compliance with regulatory requirements and maintaining a robust vigilance system.Key ResponsibilitiesInternational Vigilances...

  • Luxury Real Estate Advisor

    il y a 2 semaines


    Neuilly-sur-Seine, Île-de-France Espaces Atypiques Temps plein

    Espaces Atypiques is seeking passionate and driven individuals to join our network of independent real estate advisors specializing in high-end, atypical properties.As a leading agency in the luxury real estate sector, we offer a unique portfolio of exceptional homes, including lofts, contemporary apartments, architect-designed houses, and charming character...