Customer Service Representative
Il y a 2 mois
Job Overview
MBway is seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for managing customer relationships and ensuring seamless communication across our supply chain.
Key Responsibilities
- Forecasting customer demand, processing orders, and managing logistics
- Coordinating with our Swedish manufacturing facilities, commercial directors, and logistics partners
- Resolving customer complaints and ensuring timely payment
Requirements
- Fluency in English and French, with a third language a plus
- Previous work experience in the commercial sector, preferably in international trade
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
Education
Bachelor's degree or higher in a relevant field
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