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Retail Operations Supervisor

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Paris, Île-de-France Walking Tree Temps plein
Walking Tree is a forward-thinking luxury brand committed to redefining the landscape of high-end retail. With a focus on sustainability and ethical practices, we create exquisite jewelry using renewable resources, lab-grown diamonds, and recycled materials. Our collections are inspired by profound human experiences, transforming significant life moments into beautifully crafted pieces. With a rich legacy of craftsmanship spanning over four generations, Walking Tree is recognized globally for its expertise in design, diamond craftsmanship, and jewelry manufacturing. As part of our growth strategy, we are expanding our presence internationally, with a commitment to excellence in every market we enter. We are currently seeking a Retail Operations Supervisor to support our flagship location. In this role, you will be an integral part of our sales team, responsible for delivering exceptional customer experiences that align with the values of Walking Tree. Key Responsibilities:
  • Assist the Store Manager in overseeing daily operations and strategic initiatives
  • Drive sales performance and contribute to achieving sales objectives
  • Maintain a pristine store environment that ensures a welcoming atmosphere
  • Serve as a brand ambassador, representing Walking Tree to our clientele
  • Present products effectively and tailor presentations to meet customer needs
  • Foster customer loyalty through personalized service and follow-up
  • Monitor and analyze sales performance
  • Implement visual merchandising strategies to enhance product displays
  • Manage stock levels and optimize inventory processes
Qualifications:
A passion for the jewelry industry is essential, with a minimum of 4-5 years of relevant experience, particularly in a senior sales or supervisory role. Proficiency in English is required, and knowledge of an additional language is a plus. You should possess outstanding interpersonal skills, a strong commitment to customer service, and the ability to engage with a discerning clientele. Your expertise in luxury sales techniques, along with your proactive approach, independence, and polished presentation, will set you apart. Employee Benefits:
At Walking Tree, we value our team members as our greatest asset. We strive to cultivate an inclusive and innovative workplace where every individual feels appreciated and empowered. We promote creativity and embrace diverse perspectives, fostering a culture of ongoing learning and development. Our benefits include:
  • Opportunities to collaborate with international teams and top-tier talent
  • Continuous professional development and learning opportunities
  • Pathways for internal advancement and career growth
  • Employee discounts on our exclusive products
We are dedicated to upholding our core values of integrity, respect, and excellence in all our interactions.