Customer Experience and Operations Supervisor
il y a 5 jours
Customer Service and Operations Supervisor
We are seeking a highly motivated and experienced individual to lead our retail and housekeeping team at PGL Château de Grande Romaine in France. As a key member of our team, you will be responsible for ensuring that our customers receive a first-class experience in all retail outlets and enjoy fantastic presentation of the centre.
Key Responsibilities:
- Lead a team of Assistants to provide the highest standards of retail and housekeeping service delivery
- Maximise the efficiency of the centre's retail and housekeeping operations
- Ensure health & safety and compliance is followed in both operations
- Assist with centre-specific duties associated with a children's residential activity centre
Requirements:
- Previous retail experience with a focus on customer service
- Confident handling administration tasks, including handling delicate and confidential information
- Good understanding of Microsoft Office
- Ability to develop and maintain effective working relationships and provide motivation and clear direction to your team
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