Group Head of Operations
il y a 3 semaines
We are seeking a highly skilled and experienced professional to join our team as a Group Head of Operations. This is a key role within our organization, responsible for driving the performance of our insurance portfolio and supporting our focus on technical excellence.
Key Responsibilities- Lead on topics and provide support to the Head of Group Transformation & Operations, working closely with all members of the Group Transformation & Operations Team, GUO team, across GIE, entities as necessary, and facilitate teamwork across departments.
- Act as a key facilitator to address requests and expectations of internal and external stakeholders.
- Drive high-level projects and coordinate complex and confidential information to facilitate decision-making.
- Develop and maintain a network of SMEs to support delivery of business requirements and ensure resolution of pain points.
- Accountable for GUO Procurement and outsourced services, developing a clear strategic roadmap to support GUO Technical Excellence ambitions and monitoring to ensure achievement.
- Ensure that GUO follows Group and/or GIE Procurement process for all existing and new external partnerships, on time, and ensure that payments are made in a timely fashion.
- Create and maintain a GUO register of external partnerships, capturing key metrics.
- Develop business requirements, processes designs, for all processes and/or responsibilities transferred to outsourced service partners, and proactively monitor the transfer of accountabilities, using KPIs and data to support sign-off/formal handover of work transferred.
- Manage the AXA GUO Budget, taking a strategic view of the GUO financial plan to ensure that we are looking long-term, and decisions made today reflect and support our long-term strategy.
We are looking for a highly skilled and experienced professional with a strong background in operations, transformation, and change management. You will have excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization.
You will have a proven track record of driving change in a matrix and international environment, with experience in managing budgets and procurement strategies. You will also have excellent financial and analytical skills, with the ability to interrogate reports and surveys and identify trends and provide insights to leadership.
You will be a self-aware, collaborative, and humble individual with excellent listening skills, who is comfortable with ambiguity and has a strong relationship-building ability. You will be a change agent, not afraid to challenge the status quo, and have a strong commitment to social and environmental causes.
You will be fluent in English and have a good understanding of French, with Spanish being a plus.
About AXA GroupAXA Group is one of the world's leading insurers, with a presence in 51 countries and over 90 million customers worldwide. We are committed to social and environmental causes and have a strong focus on innovation and digital transformation.
We offer a dynamic and inclusive work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and we welcome applications from all qualified candidates.
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