End-to-End Solution Delivery Programme Manager
il y a 4 semaines
Ingenico Group is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators, and fintech customers, our world-class terminals, solutions, and services enable the global ecosystem of payments acceptance.
Scope
The role requires end-to-end accountability for turning strategic deliverables into actionable plans and leading their execution, working in close collaboration with cross-functional and international teams.
By joining us as our E2E Solution Program Manager, you will play a crucial role in the acceleration and delivery of our innovative solutions to the market, leading and inspiring teams towards achieving our strategic vision.
Responsibilities
- Lead, manage, and oversee programs as directed by senior stakeholders.
- Champion the programs to increase awareness and understanding across regions.
- Consolidate interdependent initiatives to ensure alignment with strategic objectives.
- Own and clarify the E2E program framework, ensuring clear expectations and deliverables.
- Coordinate resources and address escalations throughout the E2E program lifecycle.
- Ensure seamless integration of our solution offer across multiple teams.
- Assess regional capabilities to adopt new solutions and align regional processes.
- Communicate program expectations, progress, and changes to all stakeholders.
- Ensure program outcomes meet set timelines, quality criteria, and KPI metrics.
- Track program performance and apply risk and change management principles.
- Provide detailed program progress reports to key stakeholders and sponsors.
- Support and prepare for program-related forums and meetings.
- Encourage and lead continuous improvement initiatives across program teams.
Requirements
- Experience in managing multiple complex projects.
- Experience in client-facing/stakeholder management.
- Experience in working in collaboration with region & global teams.
- An ability to drive & deliver on complex global projects.
- PMP or Prince 2 certification.
Skills
- Familiarity with the payment industry is a plus.
- Proven experience in complex portfolio, program, and project implementations.
- Strong grasp of B2B sales and commercial processes.
- Ability to navigate ambiguous environments and collaborate for common outcomes.
- Experience leading diverse, cross-functional, global teams.
- Superior communication skills with ability to engage both technical and non-technical stakeholders.
- Adaptable, analytical, and solution-oriented with a keen attention to detail.
- Proficient in English, both written and spoken.
Additional skills:
- Autonomous, proactive, and self-driven with strong organizational skills.
- Analytical problem-solving abilities.
- Demonstrated leadership with a flair for innovation.
- Effective collaboration across varied cultures and geographies.
- Agile and decisive with a client-centric approach.
- University Degree in a related field.
This role could be based in various locations.
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