Senior Director of Retail Operations
Il y a 2 mois
About the Role
Nike is seeking a highly experienced and skilled Senior Director of Retail Operations to join our team. As a key member of our retail leadership team, you will be responsible for driving business growth and delivering exceptional customer experiences across our retail stores.
Key Responsibilities
- Store Operations
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Oversee store operations, including inventory management, visual merchandising, and store maintenance
- Lead and develop a high-performing team of store managers and associates
- Business Development
- Collaborate with cross-functional teams to develop and execute business strategies
- Drive business growth through innovative marketing and promotional initiatives
- Monitor and analyze sales data to inform business decisions
- Customer Experience
- Develop and implement strategies to enhance the customer experience
- Lead the development and execution of customer engagement initiatives
- Monitor and analyze customer feedback to inform business decisions
Requirements
- 5+ years of experience in retail operations or a related field
- Proven track record of driving business growth and improving customer satisfaction
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and inform business decisions
What We Offer
Nike offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects all employees.
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