International Operations Assistant

il y a 4 semaines

Lyon, Auvergne-Rhône-Alpes, France Indie Campers Temps plein

The Role

We are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Lyon. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.

Key Responsibilities

  • Front-office activities:
    • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, and provide information on campervan functionalities and terms and conditions.
    • Upsell road trip extras and kits.
  • Back-office activities:
    • Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
    • Quality control: Maintain campervans in top condition, identify and address maintenance or repair needs.
    • Support activities: Assist the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • You are fluent in English, have a work permit, and a valid driver's license.
  • You enjoy international environments and meeting new cultures.
  • You possess excellent customer service skills and a strong problem-solving mindset.
  • You are eager to learn and develop relevant skills in guest relations, customer service, and operations.

The Indie Commitment

  • All internships are compensated, with the amount depending on location, country, and region.
  • Online and on-the-job training to develop relevant skills.
  • International opportunities and possibility of integration in Indie Campers after the internship.

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